Salesforce Business Analyst

Axalta is a leading global company focused solely on coatings and providing customers with innovative, colorful, beautiful and sustainable solutions.  From light OEM vehicles, commercial vehicles and refinish applications to electric motors, buildings and pipelines, our coatings are designed to prevent corrosion, increase productivity and enable the materials we coat to last longer.  With 150 years of experience in the coatings industry, the 13,000 people of Axalta continue to find ways to serve our more than 120,000 customers in 130 countries better every day with the finest coatings, application systems and technology.  For more information visit axaltacoatingsystems.com and follow us @axalta on Twitter and on LinkedIn

As a Salesforce Business Analyst, you will be part of a team responsible for delivering global enterprise cloud technology solutions across multiple operational areas. They key function will be to support the business for multiple daily issues, long term projects & ancillary projects simultaneously. It is expected that this candidate can be a team player and a positive agent of change.

Candidate will need to be very familiar with the following with respect to Salesforce Ecosystem:

• Sales & Service Cloud 
• User Management & Maintenance
• Configuration functionality
• APEX functionality
• Data loading tools (Dataloader, Jitterbit, etc.)
• Change Sets
• Sandbox management
• Validation rules
• Approval Processes
• Workflows
• Lightning, Communities, Einstein, Analytics & Pardot
• AppExchange Market Place

Must be able to wear many hats on projects and may be responsible for the following:

• Manufacturing and supply chain experience is a plus
• Lead discover & requirements gathering sessions
• Project Management
• Able to manage Salesforce platform implementations and deployments
• Presentations to peers and executive management
• Lead testing efforts, Test Plan Creation and support
• Work with end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues
• User Trainings
• Able to work alongside external consulting firms, 3rd party vendors and offshore teams
• Assess projects & timelines for capability, feasibility and efficiency
• Provide alternate approaches and solutions to a given issue

Education:
BS in Computer Science, Math or Engineering

Years of Experience:
5+ years’ experience in Salesforce.com platform as a BA Required

Preferred Certifications:
Salesforce Admin Certification

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