• Technical Service Specialist

    Job ID
    Full-Time Regular
    Functional Group
    Business Segment
    Transportation Coatings
  • Overview

    Due to an internal promotion, Axalta Coating Systems is looking to hire a Technical Service Specialist to work at our customers site in Chattanooga, TN.

    About Axalta

    Axalta is a leading global company focused solely on coatings and providing customers with innovative, colorful, beautiful and sustainable solutions.  From light OEM vehicles, commercial vehicles and refinish applications to electric motors, buildings and pipelines, our coatings are designed to prevent corrosion, increase productivity and enable the materials we coat to last longer.  With more than 150 years of experience in the coatings industry, the approximately 14,000 people of Axalta continue to find ways to serve our more than 100,000 customers in 130 countries better every day with the finest coatings, application systems and technology. For more information visit axalta.com and follow us @Axalta on Twitter and on LinkedIn


    See link:  http://www.axaltacs.com/content/dam/Corporate/Documents/About%20Axalta/Axalta%20Brochure%202018.pdf


    The Technical Service Specialist will provide in-depth technical direction and assistance to customer(s) regarding the use of Axalta coating products at Volkswagen.


    Primary Responsibilities

    • Respond to questions and concerns from the customer regarding product lines and general operations; involves complex situations that require basic project management to resolve situations.
    • Provide technical direction and assistance to customers on the use of product lines; serves as an expert in a single technology or applies a working knowledge of multiple technologies and may involve multiple sites.
    • Work with the R&D organization to trial and launch new products at facilities
    • Troubleshoot & resolve painting issues and problems that Painters and Paint Preppers encounter during the automotive refinishing process.  
    • Communicate with appropriate Axalta departments for daily updates on paint consumption, invoices, inventory, and paint ordering.
    • Communicate data points on Data collection including (but not limited to):Viscosity and Temperature data, appearance data using Wave Scan and, color data using BYK MAC or X-Rite
    • Serves as a liaison with sales by interacting with line and management personnel, developing a complete understanding of needs and operations, and providing observations and leads to sales; receives direction from other personnel.
    • Serves as an operational advisor to customers by applying general quality tools and analytical concepts to assist with improving product quality and efficiency; receives direction or guidance on complex issues.  
    • Work with the customers to optimize application characteristics of our products to meet their throughput / appearance targets
    • Working with the color team ensure smooth transition and workability of new model year colors for the plants.
    • Assist in color styling activity for new model year colors to ensure colors are technically viable formulation methods necessary to optimize products for this environment
    • Performs other duties as assigned.






    Desired Skills and Experience:

    • Education: A High School diploma is required. Additional education/college degree in a related field is highly preferred
    • The ideal candidate will have at least three (3) years of automotive coatings application and/or automotive coatings manufacturing experience.
    • Additional experience with automotive painting equipment is highly preferred.  
    • The ideal candidate must have an understanding of technical (lab, research, etc.) principles and practices.
    • Excellent verbal and written communication skills is required.
    • The ideal candidate must be able to work in a fast paced manufacturing environment while handling multiple projects at any given time.
    • PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required.

    • As an Equal Opportunity Employer, Axalta is committed to a diverse workforce.


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